How should you handle a discrepancy between a stated block number and known landmarks?

• A. Use the block number and assume the landmarks will be clarified later
• B. Prioritize landmarks for verification and request clarification from dispatch if needed
• C. Rely on landmarks and ignore the block number
• D. Seek clarification from a supervisor before acting

Answer: (B)

When there’s a mismatch between a reported block and what you can confirm with on-scene cues, your focus should be on verifying the location using landmarks and getting clarification from dispatch if needed. Landmarks are real, observable features you can directly confirm as you approach, making them a reliable way to orient yourself. Block numbers, by contrast, can be misread, miscommunicated, or out of date, so sticking to the number alone can lead you off target. By using landmarks to pin down your position and then checking with dispatch for a corrected block or cross-streets, you ensure you’re responding to the right place and reduce risk to yourself and others.

If you can clearly match a landmark to the description, still verify with dispatch to confirm the block reference aligns with current records. Ignoring landmarks or relying solely on the block number can cause misdirection, and waiting for a supervisor alone may introduce unnecessary delays. Dispatch clarification is the quickest way to get an accurate location when discrepancies arise.